Shipping and Deliveries

LOST/MISSING PACKAGES

PoshSmocks are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error, we take full responsibility of the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

Estimated Shipping Time is between 2-5 business days.

Max delivery time – 20 business days.

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

SIGNED 

Packages are posted 1st class and signed for. If your order was placed more than 5 business days and there is still no information on your order, then please contact us at PoshSmocks20@hotmail.co.uk

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help.